Offer a free trial before committing to a paid plan
I love the free tier but the moment I need more than 1 space I have to pay. For B2B I can justify it, but I need to show my team the paid features first. A 7-14 day trial on Pro would let me demo to stakeholders without paying out-of-pocket.
Native iOS/Android app for approving on the go
I travel a lot and approving testimonials on my phone via the web dashboard is workable but clunky. A native app with push notifications for new submissions + swipe-to-approve would be perfect. Not asking for full-dashboard parity — just inbox + approve + reject.
Search + bulk-approve in the testimonials list
As the list grows, finding a specific testimonial is painful — there's no search. Also approving new submissions one-by-one when we launch a campaign and get 20+ at once is tedious. Two asks: 1. Full-text search across name/company/body 2. Select multiple → bulk approve (or bulk reject, for spam)
Auto-approve testimonials from trusted campaigns
Running a campaign where I already know the responses are from paying customers (the form is only shared in our private newsletter). Having them land in Pending and waiting for me to approve is unnecessary friction. Can we set a form to auto-approve on submission? Per-form toggle would be fine.
Rich-text (bold / links) in text testimonials
Customers sometimes submit a testimonial with context like "I used X with Y" and it would read much better if "X" and "Y" could be bolded or linked. Right now everything is plain text.
Translate the collection form into multiple languages
Our customer base is ~40% non-English (German, French, Spanish mostly). The collection form's UI copy ("Record a video", "Thanks for your testimonial") is English-only and we see a much higher drop-off rate from non-English visitors. Could we configure per-form language, or auto-detect from browser locale and pick from preset translations?
Subtitles burned into the video for social
Most people watch with sound off. Auto captions burned into the exported clip would make these usable on Instagram and TikTok without another tool.
Automatic reminder to people who never finished
Half the people who open the link never finish. A polite nudge two days later would probably double what we collect.
Why do I have to approve reviews I just chose to import?
I picked exactly which Google reviews to import, then had to approve every single one again afterwards. Feels like doing the same job twice.
Show which testimonial actually drives conversions
I have 30 testimonials on the wall and no idea which ones are doing the work. Views per testimonial, and ideally which ones were on screen before someone converted.
Let customers re-record without starting the whole form again
A client recorded, did not like it, and had to go through every step again from the beginning. A retake button on just the video step would fix it.
Empty dashboard on day one is confusing
When I signed up I landed on a completely blank dashboard with no idea what to do next. A preview of what a finished wall looks like would have helped a lot — I nearly closed the tab.
Suggest questions to ask — I never know what to write
Blank form, no idea what to ask. Some suggested questions by industry would make this much less intimidating for people who aren't marketers.
Hard to tell what the free plan actually includes
The pricing page says free plan but I could not work out the limits until after signing up. Just put the numbers on the page.
Add Notion integration for syncing testimonials
Would love to be able to push approved video testimonials directly into a Notion database so our team can see them alongside sales notes. One-way sync is fine for v1.