Dashboard feels cluttered — fresh UI pass?
Compared to competitors the dashboard feels a bit 2023. Nav is dense, card spacing is tight, some buttons fight each other. Not complaining — the product works — but when I'm showing it to my team it doesn't scream "premium". Any plans for a design refresh?
Exported social videos look blurry
Exporting a vertical video from the Studio for Instagram Stories — the result is noticeably lower resolution than the source. Looks fine at 720p but anything I render at 1080 comes out soft. Is this a compression setting? Browser thing? Works on Chrome on my desktop, fails on Safari.
Add captcha on signup — we're getting bot spam
In the last week we saw ~20 signups from obvious bots (gibberish names, +1 testimonials with nonsense bodies). Please add captcha on both the signup form and the public collect forms.
Import scraping is too slow — 20s+ per platform
Not a blocker but worth flagging — when I kick off a bulk import (G2 + Trustpilot + Capterra in one go) it takes 60-90 seconds before I see anything. Feels like it's sequential, not parallel.
Spin-the-wheel win/lose outcome is confusing customers
We're using the wheel at checkout. Two complaints from customers: 1. They win a prize but the thank-you email doesn't include the prize details — they forget what they won. 2. The animation ends and nothing happens if they didn't win; they think the form is broken. Clearer "you won X" / "thanks for playing" states would fix both.